Solaris experienced a notice incident on October 2, 2025 affecting Identification, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Oct 02, 2025, 11:29 AM UTC
We have observed unplanned partial outage for Terms and Conditions Event endpoint starting 02/10/2025 between 11:39 CET and 12:38 CET. Service are running within normal service level and stands resolved. Partner Impact: 5XXs errors while calling the below API Endpoints • POST /v1/terms_and_conditions_events Customer Impact: Customers might experienced error messages and affected on-boarding flow. Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services. API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation: • https://docs.solarisgroup.com/api-reference/onboarding/compliance/terms-and-conditions-events We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.