Solaris Outage History

Solaris is up right now

Solaris had 34 outages in the last 2 years totaling 52h 17m of downtime — averaging 1.4 incidents per month.

There were 34 Solaris outages since June 10, 2024 totaling 52h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.solarisgroup.com

Minor June 27, 2024

UNPLANNED OUTAGE FOR CARD AUTHORISATION SERVICE

Detected by Pingoru
Jun 27, 2024, 11:35 AM UTC
Resolved
Jun 27, 2024, 03:54 PM UTC
Duration
4h 18m
Affected: Cards
Timeline · 6 updates
  1. identified Jun 27, 2024, 11:35 AM UTC

    An unplanned outage with card authorization has been identified, which may impact the ability to make payments using our services. Our team is actively working to restore the impacted services as soon as possible. Partner Impact: • Partners may experience issues with card authorisation for various card transaction types Customer Impact : • Customers may experience issues with card authorisation for the card transactions initiated by the customer Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

  2. monitoring Jun 27, 2024, 12:34 PM UTC

    We would like inform that Service is back to normal for the reported unplanned outage. The fix is currently being monitored. Partner Impact: • Partners may experience issues with card authorisation for various card transaction types Customer Impact : • Customers may experience issues with card authorisation for the card transactions initiated by the customer Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

  3. monitoring Jun 27, 2024, 12:35 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 27, 2024, 12:43 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jun 27, 2024, 03:53 PM UTC

    We would like inform that the reported unplanned outage should be resolved. Partner Impact: • Partners may experience issues with card authorisation for various card transaction types Customer Impact : • Customers may experience issues with card authorisation for the card transactions initiated by the customer Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

  6. resolved Jun 27, 2024, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →