Solaris incident
solarisbank.de | Domain Registrar Outage (.de TLD)
Solaris experienced a notice incident on May 5, 2026 affecting Authentication and B2C Banking and 1 more component, lasting 9h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2026, 09:45 PM UTC
Due to an active outage on the Top Level Domain (.de) provider Denic, it is anticipated that partners may experience service disruption related to the reachability of Solaris API endpoints in the production environment (api.solarisbank.de). We will keep you informed as we continue to monitor the provider updates. API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation: • https://docs.solarisgroup.com/api-reference/ We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
- resolved May 06, 2026, 07:28 AM UTC
We are pleased to confirm that provider issue was resolved by 12:20; Service operating within normal levels.
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