ClickSend incident

Sender ID and Dedicated Number Issue

Minor Resolved View vendor source →

ClickSend experienced a minor incident on July 22, 2025 affecting SMS, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 01:58 AM UTC
Resolved
Jul 23, 2025, 02:22 AM UTC
Duration
1d
Detected by Pingoru
Jul 22, 2025, 01:58 AM UTC

Affected components

SMS

Update timeline

  1. investigating Jul 22, 2025, 01:58 AM UTC

    We are currently investigating reports of unexpected behavior involving Sender IDs and dedicated numbers. Our technical team is actively assessing the root cause and working to resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding while we work to restore full functionality.

  2. monitoring Jul 22, 2025, 03:04 AM UTC

    Issues appear to have ceased and we are monitoring the situation

  3. resolved Jul 23, 2025, 02:22 AM UTC

    This incident has been resolved.