ClickSend incident

Delays in SMS

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Resolved after 1 hour 42 minutes, affecting Online Dashboard and REST API and 1 more, on January 19, 2025.

monitoring Jan 19, 2025, 05:13 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 19, 2025, 04:07 AM UTC
Resolved
Jan 19, 2025, 05:49 AM UTC
Duration
1h 42m
Detected by Pingoru
Jan 19, 2025, 04:07 AM UTC

Affected components

Online DashboardREST APIHTTP API

Update timeline

  1. investigating Jan 19, 2025, 04:07 AM UTC

    We are currently investigating the issue.

  2. investigating Jan 19, 2025, 04:38 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 19, 2025, 05:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 19, 2025, 05:49 AM UTC

    This incident has been resolved.

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