ClickSend incident

Sender ID and Dedicated Number Issue

Resolved after 1 day, affecting SMS, on July 22, 2025.

monitoring Jul 22, 2025, 03:04 AM UTC

Issues appear to have ceased and we are monitoring the situation

Started
Jul 22, 2025, 01:58 AM UTC
Resolved
Jul 23, 2025, 02:22 AM UTC
Duration
1d
Detected by Pingoru
Jul 22, 2025, 01:58 AM UTC

Affected components

SMS

Update timeline

  1. investigating Jul 22, 2025, 01:58 AM UTC

    We are currently investigating reports of unexpected behavior involving Sender IDs and dedicated numbers. Our technical team is actively assessing the root cause and working to resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding while we work to restore full functionality.

  2. monitoring Jul 22, 2025, 03:04 AM UTC

    Issues appear to have ceased and we are monitoring the situation

  3. resolved Jul 23, 2025, 02:22 AM UTC

    This incident has been resolved.

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