Resolved after 3 hours 5 minutes, affecting SMS, on November 29, 2024.
We are continuing to monitor for any further issues.
Affected components
SMS
Update timeline
- investigating Nov 29, 2024, 01:05 AM UTC
We have identified an issue on the Telstra network where SMS delivery to Telstra handsets appears to be delayed. We are awaiting feedback from Telstra. Other carriers are not affected.
- identified Nov 29, 2024, 02:39 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 29, 2024, 02:40 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 29, 2024, 04:10 AM UTC
This incident has been resolved.
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