Resolved after 27 minutes, affecting Online Dashboard and REST API and 1 more, on November 18, 2025.
The following services are now operational: • Online Dashboard • REST API We are continuing to monitor performance to ensure stability.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Online DashboardREST APIHTTP API
Update timeline
- investigating Nov 18, 2025, 12:12 PM UTC
We are aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Dashboard and API also failing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly
- resolved Nov 18, 2025, 12:39 PM UTC
The following services are now operational: • Online Dashboard • REST API We are continuing to monitor performance to ensure stability.
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