ClickSend incident

Network Issue in Australia (Telstra)

Resolved after 1 day 21 hours, affecting SMS and MMS, on July 8, 2026.

investigating Jul 09, 2026, 12:52 AM UTC

We are continuing to investigate this issue.

Started
Jul 08, 2026, 02:00 AM UTC
Resolved
Jul 09, 2026, 11:58 PM UTC
Duration
1d 21h
Detected by Pingoru
Jul 08, 2026, 02:00 AM UTC

Affected components

SMSMMS

Update timeline

  1. investigating Jul 08, 2026, 02:00 AM UTC

    We are currently observing delivery issues in Australia - Telstra Telstra has issued the following statement regarding the outage: "We’re looking into an issue affecting some mobile calls and data connections. If you’re having trouble connecting at first, try again as it may work on a retry. We’re on it and will share an update as soon as it’s fixed. Thanks for bearing with us." We are closely monitoring the situation on our end and will provide another update as soon as Telstra resolves the issue.

  2. investigating Jul 08, 2026, 08:02 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 09, 2026, 12:52 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 09, 2026, 11:58 PM UTC

    This incident has been resolved.

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