ClickSend incident

ClickSend Dashboard Issues

Resolved after 16 minutes, affecting Online Dashboard, on December 11, 2024.

monitoring Dec 11, 2024, 03:49 AM UTC

A fix has been implemented and we are monitoring the results. Please clear your browsers cache if you are still experiencing this issue

Started
Dec 11, 2024, 03:45 AM UTC
Resolved
Dec 11, 2024, 04:01 AM UTC
Duration
16m
Detected by Pingoru
Dec 11, 2024, 03:45 AM UTC

Affected components

Online Dashboard

Update timeline

  1. investigating Dec 11, 2024, 03:45 AM UTC

    A blank screen is appearing when users attempt to login to the ClickSend Dashboard This does not appear to be impacting our API, we are aware of the issue and are investigating the cause

  2. monitoring Dec 11, 2024, 03:49 AM UTC

    A fix has been implemented and we are monitoring the results. Please clear your browsers cache if you are still experiencing this issue

  3. resolved Dec 11, 2024, 04:01 AM UTC

    This incident has been resolved.

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