ClickSend experienced a major incident on February 9, 2026 affecting SMS and Online Dashboard, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 09, 2026, 02:23 AM UTC
New messages should now work, previously sent messages will likely be delayed Are you Impacted by signing into ClickSend Dashboard? Workaround: Select the Email Verification option instead of SMS New Customer? Please reach out to our Chat Support or send an email to [email protected]
- monitoring Feb 09, 2026, 03:09 AM UTC
New messages should now work, previously sent messages will likely be delayed Are you Impacted by signing into ClickSend Dashboard? Workaround: Select the Email Verification option instead of SMS New Customer? Please reach out to our Chat Support or send an email to [email protected]
- resolved Feb 09, 2026, 05:47 AM UTC
This incident has been resolved, please let us know if you encounter any issues