- Detected by Pingoru
- Sep 17, 2026, 09:00 AM UTC
- Resolved
- Sep 17, 2026, 09:22 AM UTC
- Duration
- 22m
Affected: Paris, France
Timeline · 2 updates
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investigating Sep 17, 2026, 09:00 AM UTC
We are currently experiencing an outage affecting our monitoring nodes in Paris, France. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com
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identified Sep 17, 2026, 09:08 AM UTC
There is a scheduled network maintenance in Paris, France location on September 17, 2026, as part of planned network upgrades. Maintenance Window: September 17, 2026 8:00 AM – 4:00 PM Paris local time During this maintenance window, network downtime is expected while we complete the required upgrades and configuration changes. Connectivity may be unavailable or intermittent throughout the maintenance period. These upgrades are being performed to improve network capacity, reliability, and overall infrastructure. We will work to complete the maintenance as quickly as possible and restore normal connectivity once the work is finished. We apologize for any inconvenience and appreciate your understanding.
Read the full incident report →
Critical September 17, 2026 - Detected by Pingoru
- Sep 17, 2026, 06:29 AM UTC
- Resolved
- Sep 19, 2026, 05:19 AM UTC
- Duration
- 1d 22h
Affected: UXM Dashboard
Timeline · 1 update
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investigating Sep 17, 2026, 06:29 AM UTC
We are currently investigating an issue causing TOD is currently not functioning as expected for Private Nodes. Our team is actively working to identify the cause and restore the service as soon as possible. We will provide updates as additional information becomes available. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.
Read the full incident report →
Critical September 2, 2026 - Detected by Pingoru
- Sep 02, 2026, 02:22 PM UTC
- Resolved
- Sep 02, 2026, 04:15 PM UTC
- Duration
- 1h 52m
Affected: San Diego, CA
Timeline · 1 update
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investigating Sep 02, 2026, 02:22 PM UTC
We are currently experiencing an outage affecting our monitoring nodes in San Diego, CA since 10 AM EST. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 10:17 AM UTC
- Resolved
- Aug 31, 2026, 10:33 AM UTC
- Duration
- 16m
Affected: Calgary, Alberta
Timeline · 1 update
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investigating Aug 31, 2026, 10:17 AM UTC
We are currently experiencing an outage affecting our monitoring nodes in Calgary, Alberta. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 07:20 AM UTC
- Resolved
- Aug 27, 2026, 11:40 AM UTC
- Duration
- 4h 19m
Timeline · 1 update
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investigating Aug 27, 2026, 07:20 AM UTC
We are currently experiencing an outage partially affecting our monitoring nodes in Kuala Lumpur, Malaysia. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 10:51 AM UTC
- Resolved
- Aug 26, 2026, 02:14 PM UTC
- Duration
- 3h 22m
Affected: QTM APP EUQTM REPORT EU
Timeline · 5 updates
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investigating Aug 26, 2026, 10:51 AM UTC
The EU QMetry instance is experiencing a system disruption, and we are investigating the issue.
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monitoring Aug 26, 2026, 11:05 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Aug 26, 2026, 11:06 AM UTC
We are continuing to monitor for any further issues.
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investigating Aug 26, 2026, 11:12 AM UTC
We are currently investigating this issue.
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monitoring Aug 26, 2026, 11:38 AM UTC
A fix has been implemented and we are monitoring the results.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2026, 08:40 AM UTC
- Resolved
- Aug 21, 2026, 10:01 AM UTC
- Duration
- 1h 20m
Timeline · 2 updates
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investigating Aug 21, 2026, 08:40 AM UTC
We are currently experiencing an outage affecting our monitoring nodes in Las Vegas, NV. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
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investigating Aug 21, 2026, 08:41 AM UTC
We are continuing to investigate this issue.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2026, 05:36 PM UTC
- Resolved
- Aug 20, 2026, 07:57 PM UTC
- Duration
- 2h 21m
Affected: BugSnag DashboardBugSnag Sessions API
Timeline · 2 updates
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investigating Aug 20, 2026, 05:36 PM UTC
Our session processing is currently slower because of a GCP Region service outage, and reporting will also experience elevated latency. We’re continuing to monitor the situation.
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monitoring Aug 20, 2026, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2026, 06:01 AM UTC
- Resolved
- Aug 19, 2026, 07:07 AM UTC
- Duration
- 1h 5m
Affected: UXM Dashboard1.0 Console
Timeline · 1 update
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identified Aug 19, 2026, 06:01 AM UTC
We are currently experiencing an issue affecting the availability of Credits and Usage data on your dashboard. Our team is actively investigating and working to restore full functionality as quickly as possible. We sincerely apologize for the inconvenience. Please check back shortly for updates, and we appreciate your patience while we work to resolve this matter. If you need immediate assistance, please contact Customer Care: https://support.smartbear.com/message/?prod=Alertsite
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 08:33 AM UTC
- Resolved
- Aug 18, 2026, 09:44 AM UTC
- Duration
- 1h 10m
Affected: WebhooksVerification Results
Timeline · 2 updates
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identified Aug 18, 2026, 08:33 AM UTC
We’ve identified an issue currently affecting webhooks and verification results. Our engineering team is prioritising this incident and is continuing to investigate. We’ll share updates as soon as more information becomes available or as we narrow down the cause. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
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monitoring Aug 18, 2026, 09:13 AM UTC
The issues causing delays have now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
Read the full incident report →
- Detected by Pingoru
- Aug 17, 2026, 10:37 PM UTC
- Resolved
- Aug 17, 2026, 11:05 PM UTC
- Duration
- 27m
Affected: QTM APP USQTM APP EU
Timeline · 2 updates
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investigating Aug 17, 2026, 10:37 PM UTC
We are currently investigating QMetry authentication issues. Users may see errors while trying to login.
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monitoring Aug 17, 2026, 10:50 PM UTC
A fix has been implemented and we are monitoring the results.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 01:02 AM UTC
- Resolved
- Aug 13, 2026, 01:46 AM UTC
- Duration
- 43m
Affected: Verification ResultsCan-I-DeployPact publication and retrieval
Timeline · 1 update
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identified Aug 13, 2026, 01:02 AM UTC
We’ve identified an issue currently affecting some customers ability to publish and run can I deploy. Our engineering team is prioritising this incident and is continuing to investigate. We’ll share updates as soon as more information becomes available or as we narrow down the cause. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 03:23 PM UTC
- Resolved
- Aug 11, 2026, 05:01 PM UTC
- Duration
- 1h 37m
Affected: Web Application
Timeline · 2 updates
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investigating Aug 11, 2026, 03:23 PM UTC
We are currently investigating an issue preventing users from using Swagger Studio. We apologize for the inconvenience.
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monitoring Aug 11, 2026, 04:13 PM UTC
A fix has been implemented and the system is available again. Team is closely monitoring the system
Read the full incident report →
- Detected by Pingoru
- Aug 10, 2026, 04:23 AM UTC
- Resolved
- Aug 10, 2026, 04:13 PM UTC
- Duration
- 11h 49m
Affected: Milan, Italy
Timeline · 1 update
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investigating Aug 10, 2026, 04:23 AM UTC
We are experiencing an outage with our monitoring nodes in Milan, Italy. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 11:29 AM UTC
- Resolved
- Aug 07, 2026, 01:19 PM UTC
- Duration
- 1h 49m
Affected: Web Application
Timeline · 1 update
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investigating Aug 07, 2026, 11:29 AM UTC
We are currently investigating reports of SwaggerHub API editor pages failing to load. Some customers may experience prolonged load times followed by an error message.
Read the full incident report →
- Detected by Pingoru
- Aug 03, 2026, 05:27 AM UTC
- Resolved
- Aug 03, 2026, 11:57 AM UTC
- Duration
- 6h 30m
Affected: Cincinnati, OH
Timeline · 1 update
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investigating Aug 03, 2026, 05:27 AM UTC
We are experiencing an outage with our monitoring nodes in Cincinnati, OH. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Read the full incident report →
- Detected by Pingoru
- Jul 31, 2026, 01:56 PM UTC
- Resolved
- Aug 03, 2026, 05:27 AM UTC
- Duration
- 2d 15h
Affected: Singapore
Timeline · 3 updates
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investigating Jul 31, 2026, 01:56 PM UTC
We are experiencing an outage with our monitoring nodes in Singapore location. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
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investigating Aug 01, 2026, 04:59 AM UTC
We are continuing to investigate this issue.
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investigating Aug 01, 2026, 05:10 AM UTC
We have resolved the issue that was causing outage with our monitoring nodes in Singapore It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 10:07 AM UTC
- Resolved
- Jul 24, 2026, 07:02 AM UTC
- Duration
- 20h 55m
Affected: Desktop Hub US
Timeline · 2 updates
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identified Jul 23, 2026, 10:07 AM UTC
We're seeing issues with SmartBear Tunnel functionality on Windows VMs in the US region. While the issue is there, please use Windows in the EU instead, if you need tunnel functionality.
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monitoring Jul 23, 2026, 02:30 PM UTC
A fix has been implemented and we are monitoring the results.
Read the full incident report →
- Detected by Pingoru
- Jul 14, 2026, 05:20 AM UTC
- Resolved
- Jul 14, 2026, 11:18 PM UTC
- Duration
- 17h 57m
Affected: User InterfacePactFlow Authentication
Timeline · 2 updates
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investigating Jul 14, 2026, 05:20 AM UTC
We are currently experiencing issues with one of our regions, which can result in connection to the User Interface being dropped, or unable to authenticate. Our team is aware of the problem and is working to resolve it as quickly as possible. Further updates will be provided as more information becomes available. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
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monitoring Jul 14, 2026, 06:04 AM UTC
The issues causing inability to access to PactFlow UI in certain region has now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
Read the full incident report →
- Detected by Pingoru
- Jul 08, 2026, 11:19 PM UTC
- Resolved
- Jul 09, 2026, 11:34 PM UTC
- Duration
- 1d
Affected: Pact publication and retrieval
Timeline · 1 update
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monitoring Jul 08, 2026, 11:19 PM UTC
The issues causing errors when publishing contracts to PactFlow have now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
Read the full incident report →
- Detected by Pingoru
- Jul 08, 2026, 07:42 AM UTC
- Resolved
- Jul 08, 2026, 01:57 PM UTC
- Duration
- 6h 14m
Affected: Appium Broker EUDesktop Hub EU
Timeline · 2 updates
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investigating Jul 08, 2026, 07:42 AM UTC
The tunnel service in the EU region is experiencing issues. The team is investigating.
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monitoring Jul 08, 2026, 10:20 AM UTC
A fix has been implemented and we are monitoring the results.
Read the full incident report →
- Detected by Pingoru
- Jul 07, 2026, 09:00 AM UTC
- Resolved
- Jul 07, 2026, 02:19 PM UTC
- Duration
- 5h 18m
Affected: Zephyr Cloud (US)Zephyr Cloud (EU)
Timeline · 1 update
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identified Jul 07, 2026, 02:07 PM UTC
We identified an issue when trying to open the Test Cycle edit view.
Read the full incident report →
- Detected by Pingoru
- Jul 07, 2026, 07:29 AM UTC
- Resolved
- Jul 20, 2026, 09:12 AM UTC
- Duration
- 13d 1h
Affected: Desktop Hub EU
Timeline · 2 updates
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identified Jul 07, 2026, 07:29 AM UTC
Azure is experiencing a capacity issue in the EU region which affects the availability of the Windows VMs in BitBar.
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monitoring Jul 15, 2026, 07:42 AM UTC
A fix has been implemented and we are monitoring the results.
Read the full incident report →
- Detected by Pingoru
- Jul 06, 2026, 06:32 PM UTC
- Resolved
- Jul 06, 2026, 09:18 PM UTC
- Duration
- 2h 45m
Affected: QTM APP US
Timeline · 2 updates
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identified Jul 06, 2026, 06:32 PM UTC
The US QMetry instance is experiencing a system disruption, and we are investigating the issue.
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monitoring Jul 06, 2026, 06:37 PM UTC
US QMetry is accessible again, we will continue to monitor for any issues.
Read the full incident report →
- Detected by Pingoru
- Jun 24, 2026, 08:36 PM UTC
- Resolved
- Jun 25, 2026, 07:09 AM UTC
- Duration
- 10h 32m
Affected: Los Angeles, CA - NextLink
Timeline · 1 update
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identified Jun 24, 2026, 08:36 PM UTC
We are experiencing an outage with our monitoring nodes in Los Angeles, CA - NextLink since 2:45 PM EST. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Read the full incident report →
