SmartBear incident

Bitbar Testing Cloud: Client side execution issues on mobile devices

SmartBear experienced a major incident on September 22, 2026 affecting Appium Broker EU and Desktop Hub EU and 1 more component, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started: Sep 22, 2026, 08:20 AM UTC
Resolved: Sep 22, 2026, 12:12 PM UTC
Duration: 3h 52m
Detected by Pingoru: Sep 22, 2026, 08:20 AM UTC

Affected components

Appium Broker EUDesktop Hub EUDesktop Hub USAppium Broker US

Update timeline

investigating Sep 22, 2026, 08:20 AM UTC

We are currently investigating this issue.
monitoring Sep 22, 2026, 09:01 AM UTC

A fix has been implemented and we are monitoring the results.