SmartBear experienced a notice incident on August 26, 2026 affecting QTM APP EU and QTM REPORT EU, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
QTM APP EUQTM REPORT EU
Update timeline
- investigating Aug 26, 2026, 10:51 AM UTC
The EU QMetry instance is experiencing a system disruption, and we are investigating the issue.
- monitoring Aug 26, 2026, 11:05 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 26, 2026, 11:06 AM UTC
We are continuing to monitor for any further issues.
- investigating Aug 26, 2026, 11:12 AM UTC
We are currently investigating this issue.
- monitoring Aug 26, 2026, 11:38 AM UTC
A fix has been implemented and we are monitoring the results.