SmartBear experienced a major incident on August 10, 2026 affecting QTM APP US and QTM APP EU, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
QTM APP USQTM APP EU
Update timeline
- investigating Aug 10, 2026, 07:09 PM UTC
We are currently investigating QMetry authentication issues. Users may see errors while trying to login.
- monitoring Aug 10, 2026, 07:36 PM UTC
A fix has been implemented and we are monitoring the results.