SmartBear incident

AlertSite: AlertSite Monitoring Data Unavailable

Minor Ongoing View vendor source →

SmartBear is currently experiencing a minor incident affecting UXM Dashboard, which began 4h ago. The vendor's full update timeline is below.

Started
Oct 10, 2026, 12:32 PM UTC
Resolved
Ongoing
Duration
● 3h 33m
Detected by Pingoru
Oct 10, 2026, 12:32 PM UTC

Affected components

UXM Dashboard

Update timeline

  1. investigating Oct 10, 2026, 12:32 PM UTC

    We had a scheduled maintenance window on October 10, 2026, from 3:30 AM UTC to 5:30 AM UTC. As a result of this maintenance, monitoring data for some monitors is currently unavailable for the period between 4:45 AM UTC and 5:30 AM UTC. Our team is actively investigating the issue and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com) We apologize for any inconvenience and appreciate your patience while we work toward a resolution.