SmartBear experienced a major incident on August 17, 2026 affecting QTM APP US and QTM APP EU, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
QTM APP USQTM APP EU
Update timeline
- investigating Aug 17, 2026, 10:37 PM UTC
We are currently investigating QMetry authentication issues. Users may see errors while trying to login.
- monitoring Aug 17, 2026, 10:50 PM UTC
A fix has been implemented and we are monitoring the results.