SmartBear incident
AlertSite: Worcester, MA Monitoring Location Decommissioning
SmartBear is currently experiencing a notice incident, which began 11d ago. The vendor's full update timeline is below.
Update timeline
- investigating Sep 23, 2026, 06:53 AM UTC
The Worcester, MA monitoring location is closing due to the closure of our local hosting provider. On **October 5, 2026**, monitors currently using Worcester will be automatically redirected to a **Boston, MA** monitoring location. Existing Boston and New York configurations will be used where applicable. If you prefer a different monitoring location, please update your configuration before October 5. If you wish to create a case with Customer Care, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com).