SmartBear experienced a critical incident on September 17, 2026 affecting UXM Dashboard, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
UXM Dashboard
Update timeline
- investigating Sep 17, 2026, 06:29 AM UTC
We are currently investigating an issue causing TOD is currently not functioning as expected for Private Nodes. Our team is actively working to identify the cause and restore the service as soon as possible. We will provide updates as additional information becomes available. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.