Is SmartBear down?

Last checked just now
Current status
SmartBear has degraded performance

2 active incidents: AlertSite: AlertSite Monitoring Data Unavailable, AlertSite: The AlertSite Site Seal feature is currently una…

SmartBear is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time SmartBear status, recent outages, and incident history: pulled directly from SmartBear's official status page at status.smartbear.com every 5 minutes. Pingoru tracks 267 SmartBear services and has captured 33 incidents in the last 90 days (99.70% uptime). Get email, Slack, Discord, or webhook alerts the moment SmartBear reports a new incident, free for 3 monitors, no credit card.

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SmartBear uptime 99.70% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 2d 11h
    Started Oct 26, 2026, 11:55 AM UTC
    UXM Dashboard1.0 Console
    Timeline · 1 update
    • investigating · Oct 26, 2026, 11:55 AM UTC

      We experienced a temporary delay in monitoring data availability for private nodes on October 24, 2026, between **3:30 AM UTC and 5:30 AM UTC**. Our team is actively monitoring the situation and performing additional checks to ensure everything continues to operate as expected. We apologize for any inconvenience caused and appreciate your patience and understanding. If you have any questions or need further assistance, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite) to create a case.

    Latest: We experienced a temporary delay in monitoring data availability for private nodes on October 24, 2026, between **3:30 AM UTC and 5:30 AM UTC**. Our team is actively monitoring the…

  2. Ongoing ● 5d 7h
    Started Oct 23, 2026, 03:19 PM UTC
    UXM Dashboard
    Timeline · 1 update
    • investigating · Oct 23, 2026, 03:19 PM UTC

      The AlertSite Site Seal feature is currently unavailable. If you have a site seal embedded on your website, it will currently display as a broken or missing image.Monitoring, alerting, and all other AlertSite functionality are fully unaffected.

    Latest: The AlertSite Site Seal feature is currently unavailable. If you have a site seal embedded on your website, it will currently display as a broken or missing image.Monitoring, alert…

Recent outages & incidents

Past 90 days
  1. Resolved 27m
    Started Oct 28, 2026, 12:31 PM UTC · Resolved Oct 28, 2026, 12:59 PM UTC
    Dublin, Ireland
    Timeline · 1 update
    • investigating · Oct 28, 2026, 12:31 PM UTC

      We are currently experiencing an degraded performance affecting our monitoring nodes in Dublin, Ireland . Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite

    Latest: We are currently experiencing an degraded performance affecting our monitoring nodes in Dublin, Ireland . Our team is actively investigating the issue and working to restore servic…

  2. Resolved 1d 21h
    Started Oct 10, 2026, 12:32 PM UTC · Resolved Oct 12, 2026, 10:13 AM UTC
    UXM Dashboard
    Timeline · 1 update
    • investigating · Oct 10, 2026, 12:32 PM UTC

      We had a scheduled maintenance window on October 10, 2026, from 3:30 AM UTC to 5:30 AM UTC. As a result of this maintenance, monitoring data for some monitors is currently unavailable for the period between 4:45 AM UTC and 5:30 AM UTC. Our team is actively investigating the issue and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com) We apologize for any inconvenience and appreciate your patience while we work toward a resolution.

    Latest: We had a scheduled maintenance window on October 10, 2026, from 3:30 AM UTC to 5:30 AM UTC. As a result of this maintenance, monitoring data for some monitors is currently unavaila…

  3. Resolved 58m
    Started Oct 06, 2026, 07:37 AM UTC · Resolved Oct 06, 2026, 08:36 AM UTC
    Calgary, Alberta
    Timeline · 1 update
    • investigating · Oct 06, 2026, 07:37 AM UTC

      Our service provider is currently investigating networking issues affecting our servers in Calgary, Alberta. We are working with our provider to resolve as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

    Latest: Our service provider is currently investigating networking issues affecting our servers in Calgary, Alberta. We are working with our provider to resolve as soon as possible. If you…

  4. Resolved 57m
    Started Oct 06, 2026, 06:18 AM UTC · Resolved Oct 06, 2026, 07:16 AM UTC
    Zurich, Switzerland
    Timeline · 1 update
    • investigating · Oct 06, 2026, 06:18 AM UTC

      We are experiencing degraded performance with our monitoring nodes in the Zurich, Switzerland location. Our team is actively investigating the issue and working to restore normal performance as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

    Latest: We are experiencing degraded performance with our monitoring nodes in the Zurich, Switzerland location. Our team is actively investigating the issue and working to restore normal p…

  5. Resolved 1d 22h
    Started Oct 01, 2026, 02:34 PM UTC · Resolved Oct 03, 2026, 01:08 PM UTC
    BugSnag OTLP Trace Reporting API
    Timeline · 3 updates
    • investigating · Oct 01, 2026, 02:34 PM UTC

      We are experiencing issues with the Traces and Spans API and are investigating the matter. There may be data loss in your performance metrics during this period, although BugSnag's Performance SDKs will retry sending trace and span data.

    • investigating · Oct 01, 2026, 08:18 PM UTC

      We've deployed a workaround and the service has stabilized. We'll continue to monitor system performance as the investigation continues.

    • monitoring · Oct 02, 2026, 06:38 PM UTC

      A permanent fix has been implemented and services have returned to typical operation. The team will continue monitoring to ensure consistent system performance.

    Latest: A permanent fix has been implemented and services have returned to typical operation. The team will continue monitoring to ensure consistent system performance.

See the full SmartBear outage history

27 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse SmartBear outage history →

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Incident record

Since April 2026 · Smartbear Status · 267 components checked every 5 minutes
63incidents recorded
63last 12 months
30last 90 days
2 daystypical duration, 12 months

The longest incident in the last year, AlertSite: Denver, CO- Monitoring Location Outage on May 26, 2026, ran for 38 days. 3 maintenance windows announced in the same period.

Most affected components, last 12 months

  • UXM Dashboard8
  • QTM APP US7
  • Desktop Hub EU5
  • Calgary, Alberta4
  • 1.0 Console3

Latest incidents

Outage history

Past 90 days · 30 incidents View full outage history →