Is SmartBear down?

Last checked 10m ago
Current status
SmartBear is down

5 active incidents: AlertSite: Zurich, Switzerland - Monitoring Location Outage, Swagger: Intermittent 403 errors from GitHub Actions · +3 more

Official status page: https://status.smartbear.com · Polled every 5 minutes · 260 components tracked

SmartBear is reporting a major outage right now (last checked 10m ago). 5 active incidents on the official status page.

Real-time SmartBear status, recent outages, and incident history — pulled directly from SmartBear's official status page at https://status.smartbear.com every 5 minutes. Pingoru tracks 260 SmartBear services and has captured 22 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment SmartBear reports a new incident — free for 5 monitors, no credit card.

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SmartBear uptime 99.44% uptime · past 90 days
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Active incidents 5

  1. Ongoing ● 5h 51m
    Started Jun 13, 2026, 01:09 PM UTC
    Zurich, Switzerland
    Timeline · 1 update
    • identified · Jun 13, 2026, 01:09 PM UTC

      We are experiencing an outage with our monitoring nodes in Zurich, Switzerland since 10AM EST. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

    Latest: We are experiencing an outage with our monitoring nodes in Zurich, Switzerland since 10AM EST. We are working to resolve this issue as soon as possible. If you wish to create a cas…

  2. Ongoing ● 4d 19h
    Started Jun 08, 2026, 11:30 PM UTC
    Verification ResultsDeployments & ReleasesCan-I-DeployPact publication and retrieval
    Timeline · 2 updates
    • investigating · Jun 08, 2026, 11:30 PM UTC

      We are aware that some customers are experiencing intermittent 403 errors when accessing Swagger Contract Testing from GitHub Actions runners. We are currently investigating the cause. Retrying the failed step typically succeeds in the meantime. We will provide an update as the situation progresses.

    • monitoring · Jun 11, 2026, 11:53 PM UTC

      We are actively working with our upstream providers to resolve this issue. In the meantime, if you are experiencing this problem, please report it to the Microsoft Security Response Center (MSRC) at https://msrc.microsoft.com/report/. Additional reports help raise visibility and may assist in expediting the investigation and resolution. We will continue working with our providers on our side and will share further updates as they become available.

    Latest: We are actively working with our upstream providers to resolve this issue. In the meantime, if you are experiencing this problem, please report it to the Microsoft Security Respons…

  3. Ongoing ● 18d 13h
    Started May 26, 2026, 05:08 AM UTC
    Denver, CO
    Timeline · 1 update
    • investigating · May 26, 2026, 05:08 AM UTC

      We are currently experiencing degraded performance with our monitoring nodes in Denver, CO. Our team is actively working to resolve the issue as quickly as possible. If you would like to create a case with Customer Care, please visit: https://support.smartbear.com/message/?prod=Alertsite

    Latest: We are currently experiencing degraded performance with our monitoring nodes in Denver, CO. Our team is actively working to resolve the issue as quickly as possible. If you would l…

  4. Ongoing ● 38d 12h
    Started May 06, 2026, 06:06 AM UTC
    Timeline · 2 updates
    • investigating · May 06, 2026, 06:06 AM UTC

      We’re pleased to inform you that Chrome 120 is now live for Selenium monitors across all public locations. To start using Chrome 120, your team will need to upgrade both new and existing scripts to Java v11 and Selenium 3.x or 4.x. This update ensures improved stability, enhanced performance, and alignment with the latest browser standards. Chrome 120 for Selenium monitors will also be made available on Private Nodes soon. If you experience any issues or have questions, please reach out to our support team.

    • monitoring · May 06, 2026, 06:08 AM UTC

      A fix has been implemented and we are monitoring the results.

    Latest: A fix has been implemented and we are monitoring the results.

  5. Ongoing ● 47d 10h
    Started Apr 27, 2026, 08:59 AM UTC
    Timeline · 3 updates
    • investigating · Apr 27, 2026, 08:59 AM UTC

      We’re pleased to inform you that Chrome 135 is now live for DejaClick monitors across all public locations. You can now start using Chrome 135 without any additional action required. This update ensures improved stability, performance, and alignment with the latest browser standards. Chrome 135 will also be made available on Private Nodes soon. If you experience any issues or have questions, please reach out to our support team.

    • monitoring · Apr 27, 2026, 12:26 PM UTC

      A fix has been implemented and we are monitoring the results.

    • identified · May 12, 2026, 07:43 AM UTC

      We regret to inform you that, due to issues identified with Chrome version 135, we are temporarily disabling support for Chrome 135 until further notice. Please note that all lower browser versions will continue to remain available for use. Our team is actively investigating the issue with the highest priority and working towards a resolution. We will share an update once the fix has been validated and support for Chrome 135 is restored. We appreciate your understanding and patience.

    Latest: We regret to inform you that, due to issues identified with Chrome version 135, we are temporarily disabling support for Chrome 135 until further notice. Please note that all lower…

Recent outages & incidents

Past 90 days
  1. Resolved 5h 18m
    Started Jun 12, 2026, 04:31 AM UTC · Resolved Jun 12, 2026, 09:49 AM UTC
    Cloud UIAPI Access
    Timeline · 2 updates
    • identified · Jun 12, 2026, 04:31 AM UTC

      We are currently experiencing BitBar service unavailability. Several services are affected, and access to BitBar is limited.

    • monitoring · Jun 12, 2026, 08:05 AM UTC

      A fix has been implemented and we are monitoring the results.

    Latest: A fix has been implemented and we are monitoring the results.

  2. Resolved 10h 59m
    Started Jun 10, 2026, 04:30 AM UTC · Resolved Jun 10, 2026, 03:29 PM UTC
    Zephyr Cloud (US)Zephyr Cloud REST API(US)Zephyr Cloud (EU)Zephyr Cloud REST API(EU)Zephyr Remote MCP
    Timeline · 2 updates
    • investigating · Jun 10, 2026, 03:16 PM UTC

      Some tenants are facing error due to authorization errors, unable to use Zephyr.

    • identified · Jun 10, 2026, 03:17 PM UTC

      The issue is connected to an incident with Atlassian: https://jira-software.status.atlassian.com/incidents/c436c8y239dv We are following up with the to understand the timeline for fixing it.

    Latest: The issue is connected to an incident with Atlassian: https://jira-software.status.atlassian.com/incidents/c436c8y239dv We are following up with the to understand the timeline for …

  3. Resolved 1h 15m
    Started Jun 10, 2026, 03:19 AM UTC · Resolved Jun 10, 2026, 04:35 AM UTC
    CucumberStudio Application
    Timeline · 3 updates
    • investigating · Jun 10, 2026, 03:19 AM UTC

      We are currently working on a fix for the issue that has reoccurred affecting the test run functionality. All other functionalities are working as expected. Please reach out to support if you have further queries. Apologies for the inconvenience caused.

    • identified · Jun 10, 2026, 03:20 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jun 10, 2026, 04:13 AM UTC

      A fix has been implemented and we are monitoring the results.

    Latest: A fix has been implemented and we are monitoring the results.

  4. Resolved 4h 26m
    Started Jun 09, 2026, 11:22 AM UTC · Resolved Jun 09, 2026, 03:48 PM UTC
    CucumberStudio Application
    Timeline · 2 updates
    • investigating · Jun 09, 2026, 11:22 AM UTC

      We are currently investigating an issue that has affected the test run functionality. All other functionalities are working as expected. Please reach out to support if you have further queries.

    • identified · Jun 09, 2026, 03:05 PM UTC

      The issue has been identified and a fix is being implemented.

    Latest: The issue has been identified and a fix is being implemented.

  5. Resolved 6h 27m
    Started May 28, 2026, 10:38 AM UTC · Resolved May 28, 2026, 05:06 PM UTC
    UXM DashboardUXM Document ManagerUXM Account Summary
    Timeline · 4 updates
    • investigating · May 28, 2026, 10:38 AM UTC

      We are currently experiencing an issue affecting AlertSite UXM dashboard availability. Our team is actively investigating. We will provide updates as the situation progresses

    • identified · May 28, 2026, 12:25 PM UTC

      The issue has been identified and the team is working through recovery efforts.

    • identified · May 28, 2026, 02:00 PM UTC

      Recovery efforts are still proceeding and making good progress. Monitoring and alerting remain operational.

    • monitoring · May 28, 2026, 04:27 PM UTC

      We have fixed the issue and monitoring data is available now. We are continuously monitoring the application. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite. We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.

    Latest: We have fixed the issue and monitoring data is available now. We are continuously monitoring the application. If you wish to create a case with Customer Care, please visit https://…

See the full SmartBear outage history

15 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 20 incidents View full outage history →