Shippo incident
Elevated error rate on Third party vendor Tracking API
Shippo experienced a major incident on August 25, 2026 affecting Pitney Bowes, lasting 9h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Pitney Bowes
Update timeline
- investigating Aug 25, 2026, 05:18 AM UTC
We are experiencing some issues in the tracking API with Pitney Bowes. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
- resolved Aug 25, 2026, 02:27 PM UTC
This incident has been resolved.