Shippo incident

EVRi Label generation outage

Major Resolved View vendor source →

Shippo experienced a major incident on August 17, 2026 affecting EVRi, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 04:27 PM UTC
Resolved
Aug 17, 2026, 05:29 PM UTC
Duration
1h 1m
Detected by Pingoru
Aug 17, 2026, 04:27 PM UTC

Affected components

EVRi

Update timeline

  1. investigating Aug 17, 2026, 04:27 PM UTC

    We are experiencing elevated error rate on EVRi's Transaction API and it is affecting Label generation. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.

  2. resolved Aug 17, 2026, 05:29 PM UTC

    This incident has been resolved.