Shippo experienced a major incident on July 28, 2026 affecting Canada Post, lasting 6h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Canada Post
Update timeline
- investigating Jul 28, 2026, 10:10 PM UTC
We have detected an elevated error rate from Canada Post shipments. Our team has contacted the carrier, and we are monitoring the situation. During this time, label generation may be delayed but will be sent once the carrier's API is restored.
- resolved Jul 29, 2026, 04:53 AM UTC
This incident has been resolved.