Shippo incident

Canada Post Shipment and Tracking service outage

Critical Resolved View vendor source →

Shippo experienced a critical incident on July 30, 2026 affecting Canada Post, lasting 9h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 04:41 AM UTC
Resolved
Jul 30, 2026, 02:01 PM UTC
Duration
9h 20m
Detected by Pingoru
Jul 30, 2026, 04:41 AM UTC

Affected components

Canada Post

Update timeline

  1. investigating Jul 30, 2026, 04:41 AM UTC

    We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.

  2. resolved Jul 30, 2026, 02:01 PM UTC

    This incident has been resolved.