Shippo experienced a minor incident on August 13, 2026 affecting Better Trucks, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Better Trucks
Update timeline
- investigating Aug 13, 2026, 06:41 PM UTC
We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
- resolved Aug 13, 2026, 08:19 PM UTC
This incident has been resolved.