Shippo experienced a major incident on July 29, 2026 affecting LSO, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
LSO
Update timeline
- investigating Jul 29, 2026, 03:30 PM UTC
We are experiencing an interruption in LSO tracking events from the carrier. Our team has reached out to LSO and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
- resolved Jul 29, 2026, 04:45 PM UTC
This incident has been resolved.