Shippo incident

Elevated error rate on FedEx Transaction & shipment service

Minor Resolved View vendor source →

Shippo experienced a minor incident on June 26, 2026 affecting FedEx, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 04:48 PM UTC
Resolved
Jun 26, 2026, 07:02 PM UTC
Duration
2h 14m
Detected by Pingoru
Jun 26, 2026, 04:48 PM UTC

Affected components

FedEx

Update timeline

  1. investigating Jun 26, 2026, 04:48 PM UTC

    We have detected an elevated error rate for the FedEx Rate & Label generation API service. Our engineering team investigating the issue

  2. identified Jun 26, 2026, 05:17 PM UTC

    FedEx confirmed they are having multiple issue on their rest API service , we are closely working with carrier for resolution

  3. monitoring Jun 26, 2026, 06:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 26, 2026, 06:57 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 26, 2026, 07:02 PM UTC

    This incident has been resolved.