SharpSpring incident

General Performance Issues Across the Application

Minor Resolved View vendor source →

SharpSpring experienced a minor incident on August 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 07:53 PM UTC
Resolved
Aug 29, 2025, 07:53 PM UTC
Duration
—
Detected by Pingoru
Aug 29, 2025, 07:53 PM UTC

Update timeline

  1. monitoring Aug 29, 2025, 07:53 PM UTC

    Aug 29, 15:53 EDT Resolved - Our team has continued monitoring the platform and confirmed that all systems are now operating normally. If you continue to experience any issues within the platform, please reach out to Support for assistance. Aug 29, 14:40 EDT Monitoring - Our team have restored the application and are monitoring current performance. At this time, some users may still see slight delays loading certain pages, such as the contact manager or email editor. Our team will continue monitoring performance of the site. We will provide further updates to this status page. Aug 29, 13:11 EDT Identified - Our team have identified an issue impacting some accounts that may cause general performance issues using several areas of the platform. Our team is aware of the root cause and working to restore full functionality for all users as quickly as possible. We will update this status page with more information as soon as it is available.