SharpSpring experienced a minor incident on June 29, 2026 affecting SharpSpring Application, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 29, 2026, 03:35 PM UTC
Customers are currently reporting slowness and lag throughout the application. As of now, every area of the application remains accessible, but some areas are loading more slowly than others. Our team is aware of the reported slowness, and are working to improve performance to the app as soon as possible.
- monitoring Jun 29, 2026, 05:09 PM UTC
We are seeing improved responsiveness throughout the application. Our team is still monitoring results of our update. Currently, users should be able to navigate without slowness or system delays.
- resolved Jun 29, 2026, 06:06 PM UTC
Our team has confirmed the slowness issues reported earlier have been resolved. We are closing out this incident. Please reach out to support if you continue to experience any issues with the application.