Resolved after 2 hours 43 minutes, affecting SharpSpring Application, on February 28, 2025.
This incident is resolved. If you are still experiencing issues logging into the platform, please reach out to Support for further assistance.
Affected components
Update timeline
- investigating Feb 28, 2025, 02:04 PM UTC
Our team has received reports that some users are unable to log into the application. Our team is actively investigating these reports to restore login to the platform as quickly as possible. We will post further updates here as they become available.
- monitoring Feb 28, 2025, 02:16 PM UTC
Our team has released an update to the login flow to restore login access for all users. Our team will closely monitor login performance before moving this incident to Resolved. If you are still experiencing issues logging into the platform, please reach out to Support for further assistance.
- resolved Feb 28, 2025, 04:47 PM UTC
This incident is resolved. If you are still experiencing issues logging into the platform, please reach out to Support for further assistance.
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