Resolved after 19 hours 52 minutes, affecting SharpSpring Application and Workflows Processing, on July 7, 2026.
We are seeing everything having returned to normal and the final automation events clear as of 11:20pm EST last night. Thank you for your patience.
Affected components
Update timeline
- identified Jul 07, 2026, 04:36 PM UTC
Some customers may be experiencing automation delays today. We are already seeing successes of this resolving however please reach out to Support if you have any questions.
- monitoring Jul 07, 2026, 04:44 PM UTC
This behavior should be resolving and we will continue to monitor to ensure a smooth return.
- identified Jul 07, 2026, 07:21 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 07, 2026, 08:53 PM UTC
*Adding note that this behavior is affecting Automations but overall App Performance, including page loading and login. Updated title to encompass all behaviors. We are continuing our research into this behavior and while we are seeing improved performance we are ensuring that our adjustments are improving all areas equally.
- monitoring Jul 07, 2026, 10:11 PM UTC
We have seen sustained improvements to the performance across the app and will continue to monitor. Automations are returning to normal. We will apply more updates as they become available.
- resolved Jul 08, 2026, 12:28 PM UTC
We are seeing everything having returned to normal and the final automation events clear as of 11:20pm EST last night. Thank you for your patience.
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