SharpSpring incident

System Issues - October 8th 2025

Resolved on October 8, 2025.

resolved Oct 09, 2025, 02:56 PM UTC

On October 8th, at approximately 2 am EST, the platform experienced an unexpected system error causing significant downtime for some users. Our team immediately began responding to the alerts and restored full access to the platform before 4 am EST. If you have any questions about this incident, please reach out to Lead Gen & CRM Support.

Started
Oct 08, 2025, 06:00 AM UTC
Resolved
Oct 08, 2025, 06:00 AM UTC
Duration
–
Detected by Pingoru
Oct 08, 2025, 06:00 AM UTC

Update timeline

  1. resolved Oct 09, 2025, 02:56 PM UTC

    On October 8th, at approximately 2 am EST, the platform experienced an unexpected system error causing significant downtime for some users. Our team immediately began responding to the alerts and restored full access to the platform before 4 am EST. If you have any questions about this incident, please reach out to Lead Gen & CRM Support.

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