Resolved after 1 hour 59 minutes, affecting SharpSpring Application, on January 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
SharpSpring Application
Update timeline
- investigating Jan 13, 2025, 03:49 PM UTC
Our team has identified a log in error for some customers and is actively researching the behavior. We will continue to update here as we progress.
- monitoring Jan 13, 2025, 04:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2025, 05:49 PM UTC
This incident has been resolved.
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