SharpSpring incident

MailSync Errors for Microsoft 365 Users

SharpSpring is currently experiencing a major incident affecting APIs and Integrations, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 06:35 PM UTC
Resolved
Ongoing
Duration
● 1h 45m
Detected by Pingoru
May 11, 2026, 06:35 PM UTC

Affected components

APIs and Integrations

Update timeline

  1. investigating May 11, 2026, 06:35 PM UTC

    Our team has received several reports that MailSync is not working for users who have connected this integration to email addresses hosted with Microsoft365 and Outlook. So far, MailSync users who have connected via Google are not impacted. Our team is actively investigating these reports. We will continue to update the status page as we have additional updates.