SharpSpring experienced a notice incident on October 9, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 09, 2025, 02:56 PM UTC
On October 8th, at approximately 2 am EST, the platform experienced an unexpected system error causing significant downtime for some users. Our team immediately began responding to the alerts and restored full access to the platform before 4 am EST. If you have any questions about this incident, please reach out to Lead Gen & CRM Support.