Segment Outage History
Segment is up right nowPingoru has recorded 57 incidents for Segment: 46 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 15 of 720 (2%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 2 | 338 of 720 (47%) |
| July 2026 | 4 | 8 of 744 (1%) |
| August 2026 | 3 | 19 of 744 (3%) |
| September 2026 | 4 | 25 of 720 (3%) |
| October 2026 | 3 | 26 of 744 (4%) |
| November 2026 | 0 | 0 of 33 (0%) |
Incidents, newest first
Minor October 26, 2026 Segment event delivery issues 16h 19m Streaming Destinations (US), Reverse ETL (EU), Streaming Destinations (EU), Reverse ETL (US)
Started Oct 26, 2026, 12:30 AM UTC· resolved Oct 26, 2026, 04:50 PM UTC
- investigating Oct 26, 2026, 12:30 AM UTC
We have identified that a small no of event delivery is failing. We are currently investigating the issue.
- investigating Oct 26, 2026, 12:31 AM UTC
We are continuing to investigate this issue.
- resolved Oct 26, 2026, 04:50 PM UTC
We've identified and mitigated the cause of the event delivery issues that affected a small number of customers. If your workspace was affected, please contact Support to request a replay.
Minor October 2, 2026 Audience & Journey data delivery delay in EU region 1h 16m Engage (EU), Linked Audiences (EU), Journeys (EU)
Started Oct 02, 2026, 11:12 PM UTC· resolved Oct 03, 2026, 12:28 AM UTC
- identified Oct 02, 2026, 11:12 PM UTC
We have identified an issue affecting a small portion of Audience & Journey delivery resulting in data delay.
- resolved Oct 03, 2026, 12:28 AM UTC
This incident has been resolved.
Minor October 1, 2026 Braze Web Event Delivery is experience event delivery issue 8h 33m Streaming Destinations (US), Streaming Destinations (EU)
Started Oct 01, 2026, 03:30 AM UTC· resolved Oct 01, 2026, 12:03 PM UTC
- investigating Oct 01, 2026, 03:30 AM UTC
The issue is reported by one customer. We are investigation this issue.
- identified Oct 01, 2026, 04:34 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 01, 2026, 06:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 12:03 PM UTC
This incident has been resolved now.
Minor September 16, 2026 Actions S3 is currently experience formatting issues with the delivered events 2h 10m Streaming Destinations (US), Engage (US), Streaming Destinations (EU), Engage (EU) and 3 more
Started Sep 16, 2026, 07:40 PM UTC· resolved Sep 16, 2026, 09:50 PM UTC
- investigating Sep 16, 2026, 07:40 PM UTC
We are currently investigating an issue causing formatting anomalies with S3 action destinations. Our team is working on a mitigation.
- resolved Sep 16, 2026, 09:50 PM UTC
We have resolved the issue now.
Major September 10, 2026 SSO Login Issues with the Segment App 1h 11m Web Interface (US)
Started Sep 10, 2026, 02:28 PM UTC· resolved Sep 10, 2026, 03:39 PM UTC
- investigating Sep 10, 2026, 02:28 PM UTC
We are actively investigating an issue in which some customers are unable to login to the Segment app via SSO.
- identified Sep 10, 2026, 03:27 PM UTC
The root cause of the issue with SSO login has been identified and we are working on a fix.
- resolved Sep 10, 2026, 03:39 PM UTC
The issue has been mitigated, and SSO login is now fully functional for the Segment app.
Major September 3, 2026 Issue with Engage UI 4h 47m Web Interface (US), Engage (US)
Started Sep 03, 2026, 05:53 PM UTC· resolved Sep 03, 2026, 10:41 PM UTC
- identified Sep 03, 2026, 05:53 PM UTC
We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.
- identified Sep 03, 2026, 06:06 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 03, 2026, 06:30 PM UTC
We are continuing to take urgent action to fix this issue.
- identified Sep 03, 2026, 06:56 PM UTC
We are continuing to take urgent action to fix this issue.
- identified Sep 03, 2026, 07:34 PM UTC
We are continuing to take urgent action to fix this issue.
- monitoring Sep 03, 2026, 08:26 PM UTC
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
- resolved Sep 03, 2026, 10:41 PM UTC
This incident has been resolved.
Minor September 3, 2026 Segment App UI Issue with Profile Traits with no recent activity 21h 37m Web Interface (US), Web Interface (EU)
Started Sep 03, 2026, 01:04 AM UTC· resolved Sep 03, 2026, 10:42 PM UTC
- identified Sep 03, 2026, 01:04 AM UTC
We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.
- identified Sep 03, 2026, 07:01 AM UTC
We are continuing efforts to mitigate this issue.
- identified Sep 03, 2026, 02:05 PM UTC
We are continuing efforts to mitigate this issue.
- monitoring Sep 03, 2026, 08:20 PM UTC
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
- resolved Sep 03, 2026, 10:42 PM UTC
This incident has been resolved.
Major August 18, 2026 Intermittent Segment application login errors 4h 13m Web Interface (US), Web Interface (EU)
Started Aug 18, 2026, 05:49 PM UTC· resolved Aug 18, 2026, 10:02 PM UTC
- identified Aug 18, 2026, 05:49 PM UTC
We have identified an issue that is affecting a subset of Segment customers causing intermittent errors when logging in.
- monitoring Aug 18, 2026, 06:38 PM UTC
Segment application login is now operating normally. We will continue to monitor for system stability.
- resolved Aug 18, 2026, 10:02 PM UTC
This incident has been resolved.
Minor August 6, 2026 Google ads destination intermittent delivery failure 14h 43m Streaming Destinations (US), Streaming Destinations (EU)
Started Aug 06, 2026, 03:19 PM UTC· resolved Aug 07, 2026, 06:02 AM UTC
- investigating Aug 06, 2026, 03:19 PM UTC
We are currently deploying the fix to mitigate the issue
- monitoring Aug 06, 2026, 05:02 PM UTC
This incident is resolved now
- resolved Aug 07, 2026, 06:02 AM UTC
This incident has been resolved.
Notice August 6, 2026 Notification and verification email delivery 12h 5m
Started Aug 06, 2026, 05:50 AM UTC· resolved Aug 06, 2026, 05:55 PM UTC
- investigating Aug 06, 2026, 05:50 AM UTC
We are currently investigating an issue where security code verification notifications may not be delivered via email.
- monitoring Aug 06, 2026, 07:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2026, 05:55 PM UTC
This incident has been resolved.
Major July 26, 2026 Data processing pipeline issue 2h 27m Engage (US), Data Processing Pipeline (US), Journeys (US)
Started Jul 26, 2026, 01:43 AM UTC· resolved Jul 26, 2026, 04:10 AM UTC
- identified Jul 26, 2026, 01:43 AM UTC
We have identified an issue impacting data processing affecting multiple components.
- monitoring Jul 26, 2026, 03:02 AM UTC
A fix has been implemented, and we are actively monitoring the results.
- resolved Jul 26, 2026, 04:10 AM UTC
This incident has been resolved.
Major July 25, 2026 Connections Processing Delays 5h 53m Streaming Destinations (US)
Started Jul 25, 2026, 10:45 PM UTC· resolved Jul 26, 2026, 04:39 AM UTC
- investigating Jul 25, 2026, 10:45 PM UTC
We are currently investigating this issue.
- identified Jul 25, 2026, 11:29 PM UTC
The issue has been identified and we are actively working on mitigation.
- monitoring Jul 25, 2026, 11:39 PM UTC
A fix has been implemented, and we are actively monitoring the situation as processing latency recovers.
- monitoring Jul 26, 2026, 04:14 AM UTC
Destination delivery is expected to recover in 30-40 minutes
- resolved Jul 26, 2026, 04:39 AM UTC
This incident is now recovered.
Minor July 15, 2026 Elevated Event Delivery Latency 1h 14m Streaming Destinations (US)
Started Jul 15, 2026, 04:48 PM UTC· resolved Jul 15, 2026, 06:03 PM UTC
- investigating Jul 15, 2026, 04:48 PM UTC
We are currently investigating an issue impacting the time to first attempt for Connections event delivery.
- identified Jul 15, 2026, 05:03 PM UTC
have identified the root cause and are actively working on a fix.
- monitoring Jul 15, 2026, 05:55 PM UTC
Systems are recovering, we're actively monitoring.
- resolved Jul 15, 2026, 06:03 PM UTC
This incident has been resolved
Minor July 3, 2026 Criteo Audience destinations are experiencing an outage 1h 4m Streaming Destinations (US), Streaming Destinations (EU)
Started Jul 03, 2026, 09:39 AM UTC· resolved Jul 03, 2026, 10:43 AM UTC
- identified Jul 03, 2026, 09:39 AM UTC
We are currently experiencing disruptions with Criteo Audience destinations due to an external Criteo API outage. We are monitoring the situation closely.
- monitoring Jul 03, 2026, 09:46 AM UTC
We are currently seeing successful delivery to Criteo. Our team will continue to monitor the closely.
- resolved Jul 03, 2026, 10:43 AM UTC
This incident has been resolved. Traffic is flowing through to Criteo APIs
Major June 22, 2026 (US West 2) Partial degradation of Linked Audiences, Linked Events, Reverse ETL, and Profile Sync due to external Snowflake Outage 2h 7m Warehouse Destinations (US), Linked Audiences (US), Reverse ETL (US), Linked Events (US)
Started Jun 22, 2026, 10:14 PM UTC· resolved Jun 23, 2026, 12:22 AM UTC
- identified Jun 22, 2026, 10:14 PM UTC
An ongoing upstream outage with Snowflake is causing degraded performance for Segment products that rely on customer data warehouses. - Impacted Products: Linked Audiences, Linked Events, Reverse ETL, and Profile Sync. - Current Status: Syncs and data processing may be failing. - Action Required: None. Data workflows will resume automatically once Snowflake capabilities are restored. - More Info: Monitor real-time infrastructure updates directly on the Snowflake Status Page: https://status.snowflake.com/
- resolved Jun 23, 2026, 12:22 AM UTC
Snowflake outage has resolved and consequently impacted functionalities across segment have recovered as well.
Minor June 5, 2026 Facebook Custom Audiences destination is experiencing partial delivery failures for few workspaces 28d 1h
Started Jun 05, 2026, 08:11 AM UTC· resolved Jul 03, 2026, 09:37 AM UTC
- investigating Jun 05, 2026, 08:11 AM UTC
The root cause has been identified. will be rolling out the fix shortly.
- identified Jun 05, 2026, 08:13 AM UTC
The root cause has been identified. will be rolling out the fix shortly.
- monitoring Jun 08, 2026, 07:35 PM UTC
We've shipped a fix and confirmed that it’s working. We’re going to keep a close eye on things for the next few hours just to be absolutely sure everything is stable.
- resolved Jul 03, 2026, 09:37 AM UTC
This incident has been resolved.
Minor May 8, 2026 Reddit Conversions API destination is experiencing delivery failures 3h 24m Streaming Destinations (US), Streaming Destinations (EU)
Started May 08, 2026, 01:59 AM UTC· resolved May 08, 2026, 05:24 AM UTC
- identified May 08, 2026, 01:59 AM UTC
We are currently observing delivery failures with the Reddit Conversions API destination. This issue stems from a widespread AWS outage (us-east-1) affecting Reddit’s infrastructure. We are monitoring the situation closely and will provide updates as Reddit restores service.
- monitoring May 08, 2026, 03:58 AM UTC
Events are flowing through to Reddit Conversions API destination now. We are continuing to monitor the destination.
- resolved May 08, 2026, 05:24 AM UTC
Reddit Conversions API destination is operational.
Minor April 29, 2026 Destinations Failing to Load in UI 4h 28m Web Interface (EU)
Started Apr 29, 2026, 02:49 PM UTC· resolved Apr 29, 2026, 07:18 PM UTC
- investigating Apr 29, 2026, 02:49 PM UTC
We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.
- identified Apr 29, 2026, 03:53 PM UTC
We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.
- monitoring Apr 29, 2026, 04:58 PM UTC
The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.
- resolved Apr 29, 2026, 07:18 PM UTC
This incident has been resolved.
Notice April 27, 2026 Unable to add Activation to Event Triggered Journey –
Started Apr 27, 2026, 10:00 PM UTC· resolved Apr 27, 2026, 10:00 PM UTC
- resolved Apr 27, 2026, 10:00 PM UTC
An issue impacting the Event Triggered Journey user interface in the application has been resolved. Prior to resolution, customers may have experienced an error in the user interface impacting their ability to configure Activations for Event Triggered Journeys.
Minor April 27, 2026 Audience Preview Failures 4h 40m
Started Apr 27, 2026, 05:20 PM UTC· resolved Apr 27, 2026, 10:00 PM UTC
- resolved Apr 27, 2026, 05:00 PM UTC
Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.
Major April 23, 2026 🛑 api.tresl.co is down 25m Segments Analytics, api-tresl-co
Started Apr 23, 2026, 05:42 PM UTC· resolved Apr 23, 2026, 06:08 PM UTC
- resolved Apr 23, 2026, 05:42 PM UTC
In [`502fd57`](https://github.com/tresl-co/uptime/commit/502fd57b5850107540a994ac0589422cd91b2c1a ), api.tresl.co (https://api.tresl.co/health) was **down**: - HTTP code: 0 - Response time: 0 ms
Major April 23, 2026 🛑 api.tresl.co is down 27m Segments Analytics, api-tresl-co
Started Apr 23, 2026, 04:37 PM UTC· resolved Apr 23, 2026, 05:04 PM UTC
- resolved Apr 23, 2026, 04:37 PM UTC
In [`3874fc1`](https://github.com/tresl-co/uptime/commit/3874fc1e4e1b289645b7a7c75c9babba4a18bee2 ), api.tresl.co (https://api.tresl.co/health) was **down**: - HTTP code: 0 - Response time: 0 ms
Major April 20, 2026 🛑 api.tresl.co is down 24m Segments Analytics, api-tresl-co
Started Apr 20, 2026, 05:10 PM UTC· resolved Apr 20, 2026, 05:35 PM UTC
- resolved Apr 20, 2026, 05:10 PM UTC
In [`c489b9e`](https://github.com/tresl-co/uptime/commit/c489b9ee69b2c83a2b9462bac848778a91f6e83f ), api.tresl.co (https://api.tresl.co/health) was **down**: - HTTP code: 0 - Response time: 0 ms
Major April 13, 2026 Audience Preview Unavailable 16m Web Interface (US), Web Interface (EU)
Started Apr 13, 2026, 07:02 PM UTC· resolved Apr 13, 2026, 07:19 PM UTC
- investigating Apr 13, 2026, 07:02 PM UTC
We are currently investigating an issue where the Audience Previews are not loading for some customers.
- investigating Apr 13, 2026, 07:04 PM UTC
We are continuing to investigate this issue.
- resolved Apr 13, 2026, 07:19 PM UTC
Apr 13, 12:19 PDT Resolved - The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally. Apr 13, 12:04 PDT Update - We are continuing to investigate this issue. Apr 13, 12:02 PDT Investigating - We are currently investigating an issue where the Audience Previews are not loading for some customers.
- resolved Apr 13, 2026, 07:19 PM UTC
The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally.
Major April 9, 2026 Reverse ETL syncs experiencing partial disruptions 3h 12m Reverse ETL (EU), Reverse ETL (US)
Started Apr 09, 2026, 04:40 PM UTC· resolved Apr 09, 2026, 07:53 PM UTC
- investigating Apr 09, 2026, 04:40 PM UTC
Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.
- identified Apr 09, 2026, 06:15 PM UTC
We've identified the issue and are currently working on mitigating it.
- monitoring Apr 09, 2026, 07:29 PM UTC
A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.
- resolved Apr 09, 2026, 07:53 PM UTC
Apr 9, 12:53 PDT Resolved - This incident has been resolved. Apr 9, 12:29 PDT Monitoring - A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process. Apr 9, 11:15 PDT Identified - We've identified the issue and are currently working on mitigating it. Apr 9, 09:40 PDT Investigating - Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.
- resolved Apr 09, 2026, 07:53 PM UTC
This incident has been resolved.