Segment incident

Connections Processing Delays

Major Resolved View vendor source →

Segment experienced a major incident on July 25, 2026 affecting Streaming Destinations (US), lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 10:45 PM UTC
Resolved
Jul 26, 2026, 04:39 AM UTC
Duration
5h 53m
Detected by Pingoru
Jul 25, 2026, 10:45 PM UTC

Affected components

Streaming Destinations (US)

Update timeline

  1. investigating Jul 25, 2026, 10:45 PM UTC

    We are currently investigating this issue.

  2. identified Jul 25, 2026, 11:29 PM UTC

    The issue has been identified and we are actively working on mitigation.

  3. monitoring Jul 25, 2026, 11:39 PM UTC

    A fix has been implemented, and we are actively monitoring the situation as processing latency recovers.

  4. monitoring Jul 26, 2026, 04:14 AM UTC

    Destination delivery is expected to recover in 30-40 minutes

  5. resolved Jul 26, 2026, 04:39 AM UTC

    This incident is now recovered.