Segment incident

SSO Login Issues with the Segment App

Resolved after 1 hour 11 minutes, affecting Web Interface (US), on September 10, 2026.

resolved Sep 10, 2026, 03:39 PM UTC

The issue has been mitigated, and SSO login is now fully functional for the Segment app.

Started
Sep 10, 2026, 02:28 PM UTC
Resolved
Sep 10, 2026, 03:39 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 10, 2026, 02:28 PM UTC

Affected components

Web Interface (US)

Update timeline

  1. investigating Sep 10, 2026, 02:28 PM UTC

    We are actively investigating an issue in which some customers are unable to login to the Segment app via SSO.

  2. identified Sep 10, 2026, 03:27 PM UTC

    The root cause of the issue with SSO login has been identified and we are working on a fix.

  3. resolved Sep 10, 2026, 03:39 PM UTC

    The issue has been mitigated, and SSO login is now fully functional for the Segment app.

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