Segment incident

Reverse ETL syncs experiencing partial disruptions

Major Resolved View vendor source →

Segment experienced a major incident on April 9, 2026 affecting Reverse ETL (EU) and Reverse ETL (US), lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 04:40 PM UTC
Resolved
Apr 09, 2026, 07:53 PM UTC
Duration
3h 12m
Detected by Pingoru
Apr 09, 2026, 04:40 PM UTC

Affected components

Reverse ETL (EU)Reverse ETL (US)

Update timeline

  1. investigating Apr 09, 2026, 04:40 PM UTC

    Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.

  2. identified Apr 09, 2026, 06:15 PM UTC

    We've identified the issue and are currently working on mitigating it.

  3. monitoring Apr 09, 2026, 07:29 PM UTC

    A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.

  4. resolved Apr 09, 2026, 07:53 PM UTC

    This incident has been resolved.