Segment incident

Audience Preview Failures

Resolved after 4 hours 40 minutes, on April 27, 2026.

resolved Apr 27, 2026, 05:00 PM UTC

Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.

Started
Apr 27, 2026, 05:20 PM UTC
Resolved
Apr 27, 2026, 10:00 PM UTC
Duration
4h 40m
Detected by Pingoru
Apr 27, 2026, 05:20 PM UTC

Update timeline

  1. resolved Apr 27, 2026, 05:00 PM UTC

    Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.

Your product runs on more than Segment

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →