Segment incident

Audience Preview Failures

Minor Resolved View vendor source →

Segment experienced a minor incident on April 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 05:14 PM UTC
Resolved
Apr 27, 2026, 05:00 PM UTC
Duration
Detected by Pingoru
Apr 29, 2026, 05:14 PM UTC

Update timeline

  1. resolved Apr 29, 2026, 05:14 PM UTC

    Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.