Segment incident

Segment App UI Issue with Profile Traits with no recent activity

Notice Ongoing View vendor source →

Segment is currently experiencing a notice incident affecting Web Interface (US) and Web Interface (EU), which began 14h ago. The vendor's full update timeline is below.

Started
Sep 03, 2026, 01:04 AM UTC
Resolved
Ongoing
Duration
● 14h
Detected by Pingoru
Sep 03, 2026, 01:04 AM UTC

Affected components

Web Interface (US)Web Interface (EU)

Update timeline

  1. identified Sep 03, 2026, 01:04 AM UTC

    We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.

  2. identified Sep 03, 2026, 07:01 AM UTC

    We are continuing efforts to mitigate this issue. Next update will be shared in 8 hours or sooner if there is a change in status.

  3. identified Sep 03, 2026, 02:05 PM UTC

    We are continuing efforts to mitigate this issue.