Segment experienced a minor incident on April 29, 2026 affecting Web Interface (EU), lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Web Interface (EU)
Update timeline
- investigating Apr 29, 2026, 02:49 PM UTC
We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.
- identified Apr 29, 2026, 03:53 PM UTC
We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.
- monitoring Apr 29, 2026, 04:58 PM UTC
The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.
- resolved Apr 29, 2026, 07:18 PM UTC
This incident has been resolved.