Segment Outage History
Segment is up right nowPingoru has recorded 83 incidents for Segment: 71 in the last 12 months and 11 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 13 | 16 of 720 (2%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 2 | 338 of 720 (47%) |
| July 2026 | 4 | 8 of 744 (1%) |
| August 2026 | 3 | 28 of 744 (4%) |
| September 2026 | 4 | 25 of 720 (3%) |
| October 2026 | 2 | 10 of 525 (2%) |
Incidents, newest first
Minor March 19, 2026 Audience Overview Page Degradation –
Started Mar 19, 2026, 07:33 PM UTC· resolved Mar 19, 2026, 07:33 PM UTC
- resolved Mar 19, 2026, 07:33 PM UTC
Mar 19, 12:33 PDT Resolved - Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage. Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully. Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.
Minor March 17, 2026 Audiences Overview Pages are Failing to Load in the EU –
Started Mar 17, 2026, 07:39 PM UTC· resolved Mar 17, 2026, 07:39 PM UTC
- resolved Mar 17, 2026, 07:39 PM UTC
Mar 17, 12:39 PDT Resolved - The issue has been resolved, and EU users are now able to access the Audiences overview page in the Segment UI. Mar 17, 11:55 PDT Investigating - Engineering is currently investigating an issue that is preventing customers in the EU from viewing Audiences overview pages in the Segment UI. This issue is limited to the UI only and does not impact the data plane.
Minor March 10, 2026 Degraded performance in Audiences and Journeys UI –
Started Mar 10, 2026, 12:45 AM UTC· resolved Mar 10, 2026, 12:45 AM UTC
- resolved Mar 10, 2026, 12:45 AM UTC
Mar 9, 17:45 PDT Resolved - The issue has been resolved. Mar 9, 15:29 PDT Update - The issue has been mitigated. Mar 9, 13:51 PDT Update - The engineering team is still working on mitigating the issue. Mar 9, 10:18 PDT Update - The engineering team is continuing to work to mitigate the issue. Mar 9, 07:40 PDT Identified - Segment users may experience slow loading and intermittent UI errors on Audiences and Journeys pages. The team has identified the root cause of the issue and is working now to mitigate the issue.
Minor March 5, 2026 Scheduled Database Maintenance –
Started Mar 05, 2026, 06:30 AM UTC· resolved Mar 05, 2026, 06:30 AM UTC
- resolved Mar 05, 2026, 06:30 AM UTC
Mar 4, 22:30 PST Completed - The scheduled maintenance has been completed. Mar 4, 21:30 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 4, 06:49 PST Scheduled - We will be conducting scheduled maintenance for a critical internal service database on March 5th, 2026 from 5:30 AM - 6:30 AM UTC. This will be performed in EU region and is part of our periodic maintenance to keep our infrastructure up to date. The maintenance will last approximately for an hour. During this window, you may experience some failures across warehouse destinations, cloud sources and profile syncs. We will update this status as soon as the maintenance is completed.
Minor February 26, 2026 Marketo Cloud Source Sync Delay –
Started Feb 26, 2026, 06:24 AM UTC· resolved Feb 26, 2026, 06:24 AM UTC
- resolved Feb 26, 2026, 06:24 AM UTC
Feb 25, 22:24 PST Resolved - This incident has been resolved. Feb 25, 21:51 PST Monitoring - The Marketo source syncs are failing as Marketo APIs are down. Expect a failure in syncs and a delay in data processing. Official Abobe Marketo page to track the API availability:- https://status.adobe.com/products/503491
Minor February 7, 2026 Analytics.js Google Tag Manager issue –
Started Feb 07, 2026, 07:12 AM UTC· resolved Feb 07, 2026, 07:12 AM UTC
- resolved Feb 07, 2026, 07:12 AM UTC
Feb 6, 23:12 PST Resolved - This incident has been resolved. Feb 6, 16:30 PST Monitoring - We have reverted the change and confirmed that submitting events to Google Tag Manager is working as expected. We will continue to monitor closely. Feb 6, 13:58 PST Identified - We have identified an issue where Google Tag Manager doesn't initialize correctly from the latest version of Analytics.js. We've identified the cause and have deployed a fix, which will deploy across the CDN over the next few hours.
Minor February 4, 2026 Suppression Database Maintenance (US) –
Started Feb 04, 2026, 07:38 PM UTC· resolved Feb 04, 2026, 07:38 PM UTC
- resolved Feb 04, 2026, 07:38 PM UTC
Feb 4, 11:38 PST Completed - The scheduled maintenance has been completed. Feb 4, 11:26 PST Verifying - Verification is currently underway for the maintenance items. Feb 4, 10:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 2, 10:00 PST Scheduled - We will be conducting scheduled maintenance on our Suppression Database. During this maintenance window, customers may experience temporary service degradation. • US: Starting at 07:00 PM UTC on Wednesday, Feb 4, 2026 Affected Services: • Public API: The listSuppressions endpoint will be temporarily unavailable. https://docs.segmentapis.com/tag/Deletion-and-Suppression#operation/listSuppressions • UI: The Suppression list page will be temporarily unavailable. No other Segment products will be impacted.
Minor February 3, 2026 Suppression Database Maintenance (EU) –
Started Feb 03, 2026, 08:00 PM UTC· resolved Feb 03, 2026, 08:00 PM UTC
- resolved Feb 03, 2026, 08:00 PM UTC
Feb 3, 12:00 PST Completed - The scheduled maintenance has been completed. Feb 3, 11:54 PST Verifying - Verification is currently underway for the maintenance items. Feb 3, 09:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 2, 10:39 PST Update - We will be undergoing scheduled maintenance during this time. Feb 2, 10:38 PST Update - We will be undergoing scheduled maintenance during this time. Feb 3, 10:00 PST Scheduled - We will be conducting scheduled maintenance on our Suppression Database. During this maintenance window, customers may experience temporary service degradation. • EU: Starting at 07:00 PM UTC on Tuesday, Feb 3, 2026 Affected Services: • Public API: The listSuppressions endpoint will be temporarily unavailable. https://docs.segmentapis.com/tag/Deletion-and-Suppression#operation/listSuppressions • UI: The Suppression list page will be temporarily unavailable. No other Segment products will be impacted.
Minor January 27, 2026 Degraded LiveRamp & The Trade Desk CRM Observability –
Started Jan 27, 2026, 07:36 PM UTC· resolved Jan 27, 2026, 07:36 PM UTC
- resolved Jan 27, 2026, 07:36 PM UTC
Jan 27, 11:36 PST Resolved - This incident has been resolved. Jan 27, 09:17 PST Monitoring - We’ve identified and resolved a regression affecting observability for a small portion of the LiveRamp and Trade Desk CRM destination delivery. We're monitoring but we resolve this shortly.
Minor January 26, 2026 Inaccurate Delivery Counts for some ReverseETL Sync Reports –
Started Jan 26, 2026, 07:00 PM UTC· resolved Jan 26, 2026, 07:00 PM UTC
- resolved Jan 26, 2026, 07:00 PM UTC
Jan 26, 11:00 PST Resolved - We identified an issue where some destinations, for a subset of customers, in ReverseETL were not accurately reporting their delivery counts. We're currently backfilling the observability data, and all new runs for the affected ReverseETL should now display the correct counts.
Major January 26, 2026 Tiktok Conversion Destinations are experiencing an outage –
Started Jan 26, 2026, 09:54 AM UTC· resolved Jan 26, 2026, 09:54 AM UTC
- resolved Jan 26, 2026, 09:54 AM UTC
Jan 26, 01:54 PST Resolved - This incident has been resolved. Jan 26, 00:10 PST Monitoring - Tiktok APIs have recovered and we see successful traffic flowing through from Segment. We'll continue to monitor the destination traffic. Jan 25, 09:01 PST Identified - Tiktok's Ad Measurement APIs are returning 500. We have reached out to Tiktok for support. There is widespread Tiktok outage reported. Jan 25, 03:37 PST Investigating - We are currently investigating an issue with Tiktok Offline Conversions and Tiktok Conversions destination. Tiktok Business APIs are experiencing an outage.
Minor January 22, 2026 We are observing elevated ETIMEDOUT errors from Yahoo DSP destination. –
Started Jan 22, 2026, 05:37 PM UTC· resolved Jan 22, 2026, 05:37 PM UTC
- resolved Jan 22, 2026, 05:37 PM UTC
Jan 22, 09:37 PST Resolved - This incident has been resolved. Jan 22, 08:02 PST Monitoring - The incident has been mitigated and we are monitoring the destination. We will provide updates as more information becomes available from Yahoo team. Jan 22, 06:36 PST Identified - We are experiencing "504 - Gateway Time-out" errors when communicating with the Yahoo DSP endpoint. We are working with Yahoo support team to get this resolved. We will provide updates as more information becomes available. Jan 22, 05:33 PST Investigating - We are observing elevated ETIMEDOUT errors from Yahoo DSP destination. We are currently investigating the issue.
Minor January 9, 2026 We are currently investigating the issue. The API endpoint at Intercom is returning timeout errors. –
Started Jan 09, 2026, 09:18 PM UTC· resolved Jan 09, 2026, 09:18 PM UTC
- resolved Jan 09, 2026, 09:18 PM UTC
Jan 9, 13:18 PST Resolved - The issue has been resolved. Jan 9, 13:02 PST Monitoring - The partner has fixed the issue. We are actively monitoring to see if the issue is completely resolved. Jan 9, 12:39 PST Investigating - We are currently investigating the issue.
Major December 16, 2025 Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage –
Started Dec 16, 2025, 04:55 PM UTC· resolved Dec 16, 2025, 04:55 PM UTC
- resolved Dec 16, 2025, 04:55 PM UTC
Dec 16, 08:55 PST Resolved - This incident has been resolved. Dec 16, 00:24 PST Update - We are continuing to investigate this issue. Dec 15, 22:37 PST Investigating - We are currently monitoring the issue . Outage is declared here : https://status.snowflake.com/incidents/xdxj4klf7sc5
Minor December 10, 2025 Event delivery is delayed –
Started Dec 10, 2025, 02:28 AM UTC· resolved Dec 10, 2025, 02:28 AM UTC
- resolved Dec 10, 2025, 02:28 AM UTC
Dec 9, 18:28 PST Resolved - Event delivery has returned to normal. Dec 9, 15:42 PST Monitoring - Delays are recovering, and we are actively monitoring the recovery process. Dec 9, 14:11 PST Identified - We've identified the cause and working on mitigating the incident.
Major December 5, 2025 🛑 www.tresl.co is down 21m Segments Analytics, www-tresl-co
Started Dec 05, 2025, 08:54 AM UTC· resolved Dec 05, 2025, 09:16 AM UTC
- resolved Dec 05, 2025, 08:54 AM UTC
In [`d77f221`](https://github.com/tresl-co/uptime/commit/d77f2213dea2504be6a1be287d761508613fa155 ), www.tresl.co (https://www.tresl.co) was **down**: - HTTP code: 500 - Response time: 144 ms
Minor November 24, 2025 Elevated errors in Facebook Destinations –
Started Nov 24, 2025, 05:04 AM UTC· resolved Nov 24, 2025, 05:04 AM UTC
- resolved Nov 24, 2025, 05:04 AM UTC
Nov 23, 21:04 PST Resolved - We've confirmed that the impacted destinations have recovered. Nov 23, 20:50 PST Update - We are continuing to monitor for any further issues. Nov 23, 20:50 PST Update - All impacted destinations have recovered and normal operations have resumed. We will continue to monitor closely. Nov 23, 19:53 PST Monitoring - We are observing early signs of success. We will continue to monitor. Nov 23, 19:20 PST Identified - We have identified the root cause of the incident and we are working towards a fix. Nov 23, 17:47 PST Investigating - We are observing elevated errors in the following Facebook destinations (actions-facebook-conversions-api, actions-facebook-custom-audiences, facebook-app-events, facebook-offline-conversions, facebook-pixel-server-side, personas-facebook-ads).
Minor November 21, 2025 Delays in Delivery to Destinations for a subset of events –
Started Nov 21, 2025, 01:21 AM UTC· resolved Nov 21, 2025, 01:21 AM UTC
- resolved Nov 21, 2025, 01:21 AM UTC
Nov 20, 17:21 PST Resolved - Delivery latency has returned to normal for all incoming traffic. A small number of events are queued for retry, and will be delivered within the next 15 minutes. Nov 20, 16:38 PST Monitoring - A subset of events are delayed delivering to destinations by approximately 1 hour. The team has mitigated the root cause, and is monitoring as delivery time returns to normal.
Minor November 11, 2025 Connections delivery time to first attempt is elevated –
Started Nov 11, 2025, 03:49 AM UTC· resolved Nov 11, 2025, 03:49 AM UTC
- resolved Nov 11, 2025, 03:49 AM UTC
Nov 10, 19:49 PST Resolved - We've confirmed that the delivery time to first attempt has returned to normal levels. Nov 10, 19:32 PST Monitoring - We've mitigated the cause of the delays and are actively monitoring as they recovery. Nov 10, 17:45 PST Identified - We've identified the cause of the delays and are taking steps to mitigate the elevated delays. Nov 10, 17:04 PST Investigating - Our systems have reported an elevated Time to First Attempt for Connections traffic. We're actively investigating.
Minor November 4, 2025 Delayed delivery reporting for ReverseETL 16h 47m Reverse ETL (EU), Reverse ETL (US)
Started Nov 04, 2025, 01:09 AM UTC· resolved Nov 04, 2025, 05:56 PM UTC
- identified Nov 04, 2025, 01:09 AM UTC
ReverseETL delivery counts are currently delayed. Syncs that started between 6:00 AM and 4:00 PM PST on November 3 may show inaccurate counts or timeout errors. We've identified the issue and are working towards a resolution. Note: This is only affecting reporting, no data loss or change in delivery.
- identified Nov 04, 2025, 04:32 AM UTC
We’re actively working on retroactively updating the ReverseETL delivery counts for affected customers. All ReverseETL Syncs created after 4 PM PST will correctly report counts.
- identified Nov 04, 2025, 03:51 PM UTC
We've restored the ReverseETL delivery counts in the EU and are actively working on updating them in the US.
- resolved Nov 04, 2025, 05:56 PM UTC
We've restored the ReverseETL delivery counts in the US
Minor October 20, 2025 Intercom cloud sources failing to fetch data 14h 19m Cloud Sources (US), Cloud Sources (EU)
Started Oct 20, 2025, 10:11 AM UTC· resolved Oct 21, 2025, 12:31 AM UTC
- identified Oct 20, 2025, 10:11 AM UTC
Segment is observing service unavailable error from intercom APIs.
- monitoring Oct 20, 2025, 12:00 PM UTC
We are monitoring the recovery of Intercom cloud sources after experiencing data fetching issues. Intercom has reported their services are recovering from the incident. We are closely watching data ingestion to ensure full restoration.
- monitoring Oct 20, 2025, 01:52 PM UTC
Intercom EU cloud sources are now fully operational and data ingestion has been restored. All services are functioning normally
- resolved Oct 21, 2025, 12:31 AM UTC
Intercom cloud sources data fetching issues have been resolved. All services are now operating normally.
Minor October 14, 2025 Delays in event delivery in EU 1h 32m Engage (EU)
Started Oct 14, 2025, 08:46 PM UTC· resolved Oct 14, 2025, 10:18 PM UTC
- investigating Oct 14, 2025, 08:46 PM UTC
We are currently seeing delays in event delivery in the EU, our engineering teams have identified and are working to implement a path to resolution.
- monitoring Oct 14, 2025, 09:38 PM UTC
We have implemented a fix for the event delivery lag, and are monitoring as the delays decrease, and we move towards real-time.
- resolved Oct 14, 2025, 10:18 PM UTC
Delays have fully recovered to real-time. We have seen no indication of any data loss as part of this incident.
Minor October 9, 2025 elevated delivery latency in eu-west-1 1h 12m Streaming Destinations (EU)
Started Oct 09, 2025, 05:09 PM UTC· resolved Oct 09, 2025, 06:21 PM UTC
- investigating Oct 09, 2025, 05:09 PM UTC
Segment p99 delivery latency is elevated above slightly above 5 minutes. We're actively investigating.
- monitoring Oct 09, 2025, 05:41 PM UTC
Delays in production in the eu-west-1 region have returned to normal. We're actively monitoring.
- resolved Oct 09, 2025, 06:21 PM UTC
After thorough monitoring and analysis, we have determined that this issue did not impact customers.
Minor October 5, 2025 Tracking API experiencing degraded experience in US-West 19m Data Ingestion (Tracking) API (US)
Started Oct 05, 2025, 11:24 PM UTC· resolved Oct 05, 2025, 11:44 PM UTC
- investigating Oct 05, 2025, 11:24 PM UTC
We are currently investigating this issue.
- resolved Oct 05, 2025, 11:44 PM UTC
This incident has been resolved.
Minor October 2, 2025 Elevated delivery delays for some customers 1h 26m Streaming Destinations (US)
Started Oct 02, 2025, 01:35 PM UTC· resolved Oct 02, 2025, 03:02 PM UTC
- identified Oct 02, 2025, 01:35 PM UTC
We've identified delivery delays of up to 10 minutes for some customers.
- monitoring Oct 02, 2025, 02:27 PM UTC
We've applied a fix and are waiting for traffic to recover.
- resolved Oct 02, 2025, 03:02 PM UTC
This incident has been resolved.