Segment is currently experiencing a major incident affecting Web Interface (US) and Engage (US), which began 4h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Sep 03, 2026, 05:53 PM UTC
We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.
- identified Sep 03, 2026, 06:06 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 03, 2026, 06:30 PM UTC
We are continuing to take urgent action to fix this issue and will share an ETA to resolution when available.
- identified Sep 03, 2026, 06:56 PM UTC
We are continuing to take urgent action to fix this issue and will share an ETA to resolution when available.
- identified Sep 03, 2026, 07:34 PM UTC
We are continuing to take urgent action to fix this issue and will share an ETA to resolution when available.
- monitoring Sep 03, 2026, 08:26 PM UTC
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.