Resolved after 16 minutes, affecting Web Interface (US) and Web Interface (EU), on April 13, 2026.
The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally.
Affected components
Update timeline
- investigating Apr 13, 2026, 07:02 PM UTC
We are currently investigating an issue where the Audience Previews are not loading for some customers.
- investigating Apr 13, 2026, 07:04 PM UTC
We are continuing to investigate this issue.
- resolved Apr 13, 2026, 07:19 PM UTC
Apr 13, 12:19 PDT Resolved - The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally. Apr 13, 12:04 PDT Update - We are continuing to investigate this issue. Apr 13, 12:02 PDT Investigating - We are currently investigating an issue where the Audience Previews are not loading for some customers.
- resolved Apr 13, 2026, 07:19 PM UTC
The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally.
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