Segment experienced a major incident on August 18, 2026 affecting Web Interface (US) and Web Interface (EU), lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Web Interface (US)Web Interface (EU)
Update timeline
- identified Aug 18, 2026, 05:49 PM UTC
We have identified an issue that is affecting a subset of Segment customers causing intermittent errors when logging in.
- monitoring Aug 18, 2026, 06:38 PM UTC
Segment application login is now operating normally. We will continue to monitor for system stability.
- resolved Aug 18, 2026, 10:02 PM UTC
This incident has been resolved.