Schoology Outage History

We are investigating reports of Users unable to access ATE Application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

We are currently investigating an issue identified through monitoring that is impacting access to the Special Program application. Multiple Users in the East region only are affected by this inaccessibility. Our teams are working diligently to mitigate the issue, and we will continue to provide regular updates as we progress toward resolution.

Our teams continue to actively investigate the issue and are working toward a resolution. We appreciate your patience and will share further updates as progress is made.

PowerSchool Technical team along with Microsoft engineers continue to investigate the issue and are working toward a resolution. We appreciate your patience and will share further updates as progress is made

Microsoft has reported a connectivity issues and unexpected VM restarts at East US data center. Their teams are actively working to restore services. We are monitoring the situation and will provide updates as they become available.

Microsoft has reported a power failure at their East US data center, resulting in connectivity issues and unexpected VM restarts. Their teams are actively working to restore services. We are monitoring the situation and will provide updates as they become available.

We’re investigating an issue affecting form submissions in Ecollect Forms and Enrollment Express. Users may experience errors during submission. Updates will be provided as more information becomes available.

We have identified the issue affecting form submissions in Ecollect Forms and Enrollment Express. Remediation efforts are in progress to restore full service.

We are investigating the reports of Users unable to see the case details in the Manage case view within PowerSchool Community. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

We are investigating the reports where Integration issue between Professional Learning & Schoology. If your district has a PD Day upcoming this week and users are facing issues, please do raise a case with support to rectify the issue. And also, We are working diligently to mitigate the issue permanently.

We are currently investigating an intermittent connectivity issue affecting PowerSchool SIS customers only located in the East Zone. Our engineering teams are actively working to identify the root cause and mitigate the impact as quickly as possible

We are investigating reports of Course templates distribution, Notifications, and Bulk Copying operating with delay within Schoology. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

We are currently investigating an issue where ETL (Extract, Transform, Load) failures have been observed for a subset of customers. Our internal teams are actively analyzing the root cause and working towards a resolution. We will provide further updates as more information becomes available.

We are continuing to investigate the ETL processes and are currently assessing any potential impact on the dashboard data. We will share further updates as more information becomes available.

We are investigating delays in the scheduled OS patching for the PS SIS US East environment. Services may be temporarily unavailable for some customers during this time. Our teams are working to resolve the issue and restore full functionality. Further updates will be shared as they become available.