Resolved after 1 day 2 hours, affecting eFinancePlus, on November 20, 2025.
The issue reported for eFinancePlus has been resolved and this incident has been closed.
Affected components
Update timeline
- investigating Nov 20, 2025, 05:22 PM UTC
We are investigating reports of login issue within eFinancePlus. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..
- identified Nov 20, 2025, 06:16 PM UTC
We have identified the cause for the ongoing issue within eFinancePlus and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
- monitoring Nov 21, 2025, 01:58 PM UTC
We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
- resolved Nov 21, 2025, 07:47 PM UTC
The issue reported for eFinancePlus has been resolved and this incident has been closed.
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