Schoology incident

eFinancePlus - Unable to login to the application

Major Resolved View vendor source →

Schoology experienced a major incident on November 20, 2025 affecting eFinancePlus, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 05:22 PM UTC
Resolved
Nov 21, 2025, 07:47 PM UTC
Duration
1d 2h
Detected by Pingoru
Nov 20, 2025, 05:22 PM UTC

Affected components

eFinancePlus

Update timeline

  1. investigating Nov 20, 2025, 05:22 PM UTC

    We are investigating reports of login issue within eFinancePlus. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..

  2. identified Nov 20, 2025, 06:16 PM UTC

    We have identified the cause for the ongoing issue within eFinancePlus and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

  3. monitoring Nov 21, 2025, 01:58 PM UTC

    We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

  4. resolved Nov 21, 2025, 07:47 PM UTC

    The issue reported for eFinancePlus has been resolved and this incident has been closed.