eFinancePlus - Error while accessing Employee Access Center

Update timeline

1. investigating Dec 08, 2025, 02:08 PM UTC

   We are investigating reports where users are receiving 404 error while accessing Employee Access Center within eFinancePlus . We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

2. identified Dec 08, 2025, 02:59 PM UTC

   We have identified the cause for the ongoing issue in eFinancePlus and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

3. monitoring Dec 08, 2025, 03:08 PM UTC

   We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

4. resolved Dec 08, 2025, 04:38 PM UTC

   The issue reported for eFinancePlus has been resolved and this incident has been closed