Schoology incident
Analytics & Insights: ETL are still in progress post v25.10.0.1 upgrade this weekend.
Resolved after 1 day, affecting Analytics & Insights, on December 8, 2025.
The issue has been fully resolved. All ETL jobs have successfully completed, and your dashboards now display the latest data. Thank you for your patience while we worked to restore normal service.
Affected components
Update timeline
- investigating Dec 08, 2025, 03:17 PM UTC
We have identified that several ETL jobs within Analytics & Insights are still in progress. We expect these jobs to complete shortly. We are monitoring the ETL runs and will continue to provide regular updates as we progress towards completion.
- investigating Dec 08, 2025, 06:46 PM UTC
Several ETL jobs within Analytics & Insights have successfully completed. However, we are continuing to investigate the causes of certain job failures and the extended processing times. Our team is actively working to determine the root cause and implement a full resolution. We will share further updates as additional information becomes available. For more details please check the PS community article: https://help.powerschool.com/t5/Student-Analytics-Release/Known-Issue-Intermittent-ETL-Build-Issues-for-some-customers/ta-p/562741
- resolved Dec 09, 2025, 03:28 PM UTC
The issue has been fully resolved. All ETL jobs have successfully completed, and your dashboards now display the latest data. Thank you for your patience while we worked to restore normal service.
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